I have opened a support ticket with them but they've been very slow to respond and haven't offered any help other than links to those articles I mentioned. I couldn't get any help from LastPass other than articles on their site suggesting I try to revert or reset my master password or if my email address has been compromised, to set up a new account and start to change all my passwords for the sites I use (which I had done anyway regardless of using LastPass).

I've also had to order a new sim card for my mobile as the hacker also has my mobile number and so I want to change it. Luckily I had gone to the bank and put a stop on my card (found that someone had made some purchases already on my card but those were cancelled and the money refunded) and they have sent out a new card to me. I have managed to get back into my Gmail account now but my LastPass is still not working due to the email address change and it's showing me as an unknown user. This gave the hacker complete access to every site and service I used and my banking and card details. More worryingly though, I couldn't log into my LastPass account as both the master password and my email address had been changed.

I then went to my PC to log into my Gmail and found I couldn't get in as the password had been changed. I'm not sure which was hacked first but I woke up one morning to find notifications on my phone from Gmail and LastPass saying my passwords had been changed and someone was attempting access. Hi, I've recently had a nightmare where both my Gmail and LastPass accounts were hacked and now I'm wondering whether I should delete both accounts and not use them again?

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